Terms and Conditions
Terms & Conditions ( T&Cs) for Care Agency Sheffield
1. Introduction
1.1 These terms and conditions govern the use of the Care Agency Sheffield platform, which connects self-employed carers with clients seeking care services.
1.2 By accessing or using the Care Agency Sheffield platform, you agree to be bound by these terms and conditions.
1.3 Care Agency Sheffield is a trading name of Smartview Marketing, registered in England and Wales with company number [Your Company Number] and registered address at [Your Registered Address].
2. Definitions
- “Carer” means a self-employed individual registered on the Care Agency Sheffield platform to provide care services.
- “Client” means an individual or organisation seeking care services through the Care Agency Sheffield platform.
- “Platform” means the Care Agency Sheffield website and any associated mobile applications.
- “Service Agreement” means the agreement between a Carer and a Client for the provision of care services.
3. Services
3.1 Care Agency Sheffield provides an online platform to facilitate the connection between Carers and Clients.
3.2 Care Agency Sheffield does not employ Carers directly. Carers are self-employed and responsible for their own tax and national insurance contributions. 3.3 Care Agency Sheffield facilitates the creation of Service Agreements between Carers and Clients but is not a party to those agreements.
4. Carer Registration
4.1 To register as a Carer on the platform, you must be at least 18 years old and eligible to work in the UK.
4.2 You must provide accurate and up-to-date information during the registration process, including your qualifications, experience, and DBS check.
4.3 Care Agency Sheffield reserves the right to refuse or terminate any Carer registration at its discretion.
5. Client Registration
5.1 To register as a Client on the platform, you must be at least 18 years old.
5.2 You must provide accurate and up-to-date information during the registration process.
5.3 Care Agency Sheffield reserves the right to refuse or terminate any Client registration at its discretion.
6. Service Agreements
6.1 Carers and Clients are responsible for negotiating and agreeing the terms of their Service Agreement.
6.2 Care Agency Sheffield provides a template Service Agreement for convenience, but Carers and Clients are free to amend it as necessary.
6.3 Care Agency Sheffield is not responsible for any disputes arising from a Service Agreement.
7. Fees
7.1 Care Agency Sheffield charges Carers a commission on their earnings through the platform. The current commission rate is [Insert Commission Rate].
7.2 Care Agency Sheffield may charge Clients a fee for accessing the platform. The current fee is [Insert Client Fee].
7.3 Care Agency Sheffield reserves the right to change its fees at any time.
8. Payments
8.1 Clients make payments for care services through the Care Agency Sheffield platform.
8.2 Care Agency Sheffield processes payments to Carers after deducting its commission.
8.3 Care Agency Sheffield is not responsible for any payment disputes between Carers and Clients.
9. Insurance
9.1 Carers are responsible for obtaining their own professional indemnity insurance.
9.2 Care Agency Sheffield may offer insurance options to Carers, but it is not obligated to do so.
10. Data Protection
10.1 Care Agency Sheffield collects and processes personal data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
10.2 Care Agency Sheffield will only use personal data for the purposes of providing and improving its services.
11. Limitation of Liability
11.1 Care Agency Sheffield shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to these terms and conditions or the use of the platform.
11.2 Care Agency Sheffield’s total liability to you shall not exceed the amount of fees paid by you to Care Agency Sheffield in the twelve months preceding the event giving rise to the liability.
12. Termination
12.1 Care Agency Sheffield may terminate your access to the platform at any time for any reason.
12.2 You may terminate your account at any time by contacting Care Agency Sheffield.
13. Governing Law
13.1 These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.
14. Contact Us
14.1 If you have any questions about these terms and conditions, please contact Care Agency Sheffield at [Your Contact Email Address].